Privacy Policy
Effective Date: 11-23-2025
1. Eligibility
Plain language: The Service is for U.S. adults using U.S. billing methods.
QuoteChecker.ai is offered exclusively to individuals who: (i) are at least 18 years old, (ii) are physically located in the United States, and (iii) use a valid U.S.-issued payment method with a U.S. billing address. If you do not meet all three conditions, do not use the Service.
New subscriptions include a 14-day refund window. If you are not satisfied during your first 14 days, email contact@quotechecker.ai and we will refund your first payment in full.
2. Information We Collect
Plain language: We collect only the data needed to run audits, secure the service, and support you.
| Category | Specific Data | Purpose |
|---|---|---|
| Information you provide | • Uploaded quotes (text or files) • Region selection • Contractor or company name (optional) • Tone / delivery preferences • Account credentials (email, user ID) |
Operate core audit and messaging features; personalize your experience |
| Information collected automatically (minimized) | • IP address and basic device details (browser, OS) • Anonymous, cookie-free analytics |
Security, abuse prevention, and service diagnostics |
| Information generated by the service | • Audit results and transparency scores | Display results; enable you to save or compare audits |
We do not use marketing pixels, behavioral advertising, or cross-site tracking.
3. How We Use Your Information
Plain language: We use your data to deliver audits, improve accuracy, prevent abuse, and respond to support needs—nothing more.
- Analyze and score contractor quotes you submit
- Generate on-demand clarification messages
- Let you view, save, and compare audits in your account
- Enforce usage limits, prevent fraud, and secure the platform
- Provide support and comply with lawful requests
We never sell or rent your personal data.
4. Data Storage & Retention
Plain language: Data stays in U.S. regions, is encrypted, and is deleted when you request it or when no longer needed.
| Data Type | Storage Location | Retention Period |
|---|---|---|
| Audit results & account details | Encrypted database in U.S. data centers | Until you delete them or close your account |
| Clarification messages | Generated in real time; not stored after delivery | N/A |
| Uploaded files | Parsed securely in memory, never stored, and permanently deleted after text extraction | Minutes |
| Inputs and outputs sent to AI models | Trusted AI providers (U.S. data centers) | Up to 30 days when providers retain data solely to monitor and prevent abuse |
Back-ups are encrypted at rest and destroyed on a rolling schedule.
We never store PDFs or other uploads. Files are processed transiently to extract text, then erased; no copies are written to disk or used for training.
When AI providers must retain inputs or outputs to monitor abuse, they may store them for up to 30 days; this data is excluded from training and is purged automatically after the retention window. If retention policies change, we will update this Policy and notify you where feasible.
5. Service Providers
Plain language: We use vetted U.S.-focused providers under strict confidentiality, and we will share the list on request.
We engage vetted, U.S.-focused providers for:
- Secure user authentication
- Subscription billing and payment processing
- Managed database and file storage
- AI-powered text analysis
- Aggregate, cookie-free site analytics
Each provider accesses data solely to perform its contracted function and must meet or exceed our security standards. We will provide a current list of subprocessors upon request and will give advance notice of material changes when feasible.
Enterprise customers may request a data processing addendum (DPA) subject to legal review.
6. Use of AI
Plain language: AI models process your inputs to generate results; limited retention (up to 30 days) may apply for abuse prevention, never for training.
QuoteChecker.ai submits your text to trusted AI engines to generate analyses and summaries. AI providers may retain inputs and outputs for up to 30 days solely to detect and prevent abuse, as required by their safeguards.
Any retained model outputs are excluded from training and are automatically purged after the retention window. We do not allow AI partners to use your content to improve their models.
Outputs are informative; confirm them before relying on them.
7. Your Rights & Controls
Plain language: You can access, export, or delete your data; we honor valid requests promptly.
At any time, you may:
- Access the data stored in your account
- Export audits in a portable format
- Delete your entire account (which erases associated data)
Self-service controls are under Settings. For additional requests, contact support. We aim to acknowledge privacy requests within two U.S. business days and complete them promptly, subject to verifying your identity and legal requirements.
8. Security Measures
Plain language: We encrypt data, enforce CSRF and rate limits, and keep audit logs for security investigations.
- All traffic is protected by HTTPS/TLS
- API endpoints are authenticated and rate-limited
- Data at rest is encrypted with industry-standard algorithms
- Infrastructure uses strict role-based access controls
- Regular vulnerability scans and third-party penetration tests
- Audit and access logs are retained for limited periods to investigate abuse and improve reliability
While no service can guarantee absolute security, we continually strengthen our safeguards.
Security researchers may report potential issues to contact@quotechecker.ai; we commit to timely review and coordinated updates. Formal certifications (e.g., SOC 2, ISO 27001) are not yet in place; we follow aligned controls and will share roadmaps with enterprise customers upon request.
9. Changes to This Policy
Plain language: We will update this page when policies change and provide notice where feasible.
Material changes will be posted with an updated effective date. Where required or feasible, we will also notify you through the service or via email. Continued use after the effective date constitutes acceptance of the revised Policy.
10. What Changed
Plain language: This section highlights recent updates to the Policy.
- 2025-11-23: Added plain-language summaries, clarified data residency, AI retention limits, security controls, and support timelines; introduced subprocessor transparency and DPA availability upon request.
Any new obligations that require legal approval will be routed through counsel before they become customer-facing defaults. Enterprise commitments may be offered upon request rather than guaranteed by default.
11. Contact
Plain language: Email us with privacy questions or requests.
For questions or data requests, email: contact@quotechecker.ai
QuoteChecker.ai provides informational insights only and does not constitute legal or contracting advice. Consult a qualified professional before making binding decisions.