You are about to hand someone $30,000 to tear apart your house and put it back together. You have seen their truck, their website, maybe a few Google reviews. But the information that actually changes your negotiating position — the stuff that separates a trustworthy contractor from a liability in work boots — is sitting in public databases right now. Free. Searchable. About 30 minutes of your time, total. And the contractors who get nervous when you mention this research? Those are exactly the ones who need it most.
How do I verify a contractor's license status?
Every state maintains a free contractor license lookup portal. For the three largest markets: California uses CSLB.ca.gov, Texas uses TDLR.texas.gov, and Florida uses MyFloridaLicense.com. Check whether the license is active or expired, the classification (electrical, plumbing, general building), whether disciplinary actions are on file, and whether the contractor is operating under a handyman exemption (project caps range from $500 to $5,000 by state).
Every state maintains a contractor license lookup, and the search takes under two minutes. Start with these portals for the three largest contractor markets:
- California — CSLB.ca.gov (Contractors State License Board)
- Texas — TDLR.texas.gov (Texas Department of Licensing and Regulation)
- Florida — MyFloridaLicense.com (Department of Business and Professional Regulation)
How do I look up a contractor's permit history?
Your county building department’s online portal lets you search every permit by contractor name and by address. Search “[your county] building permit search” or “[your county] online permit portal” — most counties including Harris (Houston), Los Angeles, and Maricopa (Phoenix) are free; others charge $0–$5 for detailed records. A contractor claiming 10 years of local experience with only 3 permits on record is a red flag for unpermitted work or unlicensed subcontracting.
Your county building department's online portal shows every permit pulled at your address and every permit pulled by the contractor. Two searches, both revealing in different ways.
Search your own address while you are at it. Previous owners may have done unpermitted work that your new contractor will discover and be obligated to report. A permitted kitchen remodel in a house with an unpermitted addition can trigger a code enforcement review of the entire structure. Finding that out before the project starts is worth more than any line item on the quote.
How do I verify a contractor's insurance coverage?
Request a current Certificate of Insurance (COI) naming you as additional insured, then call the insurance company directly to confirm the policy is active. Minimum coverage should be $1,000,000 general liability, plus workers’ compensation for employees (or separate certificates for each subcontractor). The additional insured endorsement costs the contractor $0–$50 to add — any refusal or 24-hour delay typically indicates lapsed coverage.
Ask the contractor for a Certificate of Insurance (COI) naming you as additional insured. Then — and this is the step most homeowners skip — call the insurance company directly and verify the policy is current. A piece of paper proves nothing if the policy behind it lapsed two months ago.
- Minimum coverage — $1,000,000 in general liability. Non-negotiable.
- Workers' compensation — Required in most states if the contractor has employees. If they use only subcontractors, each sub should carry their own workers' comp. Ask for certificates for every sub who will be on your property.
- Additional insured endorsement — This names you on the contractor's policy for the duration of the project. It costs the contractor $0-$50 to add. If they refuse, they are either uninsured or carrying a policy that does not cover residential work.
How do I check for mechanic's liens against a contractor?
Search your county recorder or county clerk’s website for “mechanic’s lien” or “construction lien” with the contractor’s business name and the owner’s personal name (sole proprietors often file under their own). Liens reveal whether the contractor pays suppliers and subs — if they don’t, those parties can lien your house even after you pay the contractor in full, making you liable for the same materials twice.
This one is overlooked constantly, and it is the search that can save you from paying for the same materials twice. Your county recorder's office tracks mechanic's liens filed by or against the contractor. These liens reveal whether the contractor actually pays their suppliers and subcontractors — because if they do not, those unpaid parties can file a lien against your property, even after you have paid the contractor in full.
How do I check BBB and Attorney General complaints on a contractor?
Search bbb.org by business name and ignore the letter grade — focus on complaint volume and resolution rate, since 47 complaints in 12 months indicates a problem regardless of an A+ rating. Then search “[your state] attorney general consumer complaint search” for the state AG portal; AG complaints tend to be more serious because those consumers already tried and failed to resolve issues directly.
Neither database is perfect on its own. Together, they surface patterns that reviews alone never will.
- BBB — Search bbb.org for the business name. Ignore the letter grade. Look at complaint volume and resolution rate. A company with an A+ rating and 47 complaints in 12 months is not a well-run business — it is a business that responds to BBB complaints specifically to maintain its rating. The grade is gamed. The complaint count is not.
- State AG — Your state Attorney General's consumer protection division tracks complaints filed directly by consumers. These tend to be more serious than BBB complaints because the people who contact the AG have usually already tried to resolve the issue on their own and failed. Search "[your state] attorney general consumer complaint search" for the portal.
How do I find lawsuits filed against a contractor?
Your county court's online docket shows small claims and civil suits — the disputes that escalated past angry emails and demand letters into actual litigation. This is where the real story lives.
How do I use public record findings when hiring a contractor?
This is not an investigation. It is the same due diligence you would do before hiring an employee, signing a lease, or buying a used car — except the amount at stake is $15,000-$50,000 and the person you are vetting is about to have unsupervised access to the inside of your walls. Thirty minutes of public record searches is not paranoia. It is proportionate.
If the searches come back clean, you have confirmation that the contractor is legitimate, insured, and not drowning in disputes. That is worth knowing — it lets you negotiate on price and scope with confidence instead of anxiety. If the searches surface problems, you have just saved yourself from a contractor who was going to create those same problems on your project. Either outcome justifies the half hour.
Ready to check your quote and your contractor?